1. Agreement and authority
Avendo is created by Sansavision, a subdivision of Sansa Group AB in Gothenburg, Sweden. These Terms form an agreement between you and Sansa Group AB, acting through Sansavision. By accessing Avendo, creating an account, or accepting an order form, you agree to these Terms. If you use Avendo for an organisation, you represent that you have authority to bind that organisation. If you do not agree, do not use the service.
2. Accounts
You must provide accurate information, keep credentials confidential, use reasonable security controls, and promptly notify us of suspected unauthorised access. You are responsible for activity under your account and for users you authorise.
3. Service and subscriptions
Avendo provides campaign intelligence, creative, workflow, publishing, and learning tools. Features may vary by plan. Paid plans renew according to the billing period shown at checkout or in an order form unless cancelled. Fees are non-refundable except where required by law or expressly stated in an order form.
4. Customer content and permissions
You retain ownership of content you submit. You grant Avendo a limited licence to host, copy, process, transmit, and display that content solely to provide, secure, support, and improve the service as permitted by your settings and agreement. You confirm that you have the rights and permissions needed for the content and connected data you provide.
5. Acceptable use
You may not use Avendo to violate law or third-party rights; generate or distribute deceptive, infringing, malicious, or unlawful content; access accounts without permission; probe or disrupt the service; bypass limits; scrape the service; or reverse engineer protected portions except where law expressly permits it.
6. AI-assisted features
AI-generated suggestions may be inaccurate, incomplete, or similar to outputs provided to others. You are responsible for reviewing claims, permissions, disclosures, targeting, and outputs before publication. Avendo does not guarantee campaign performance or legal compliance of generated material.
7. Third-party services
Connected platforms, payment providers, and third-party services are governed by their own terms. Avendo is not responsible for third-party availability, policy changes, or actions, and may limit an integration when necessary to protect the service.
8. Intellectual property
Avendo and its licensors retain all rights in the service, software, documentation, designs, and trademarks. Feedback may be used without restriction or obligation, provided it does not identify you or disclose your confidential information.
9. Suspension and termination
You may stop using Avendo or cancel through available account controls. We may suspend or terminate access for material breach, security risk, unlawful use, non-payment, or when required by law. Where practical, we will provide notice and an opportunity to cure.
10. Disclaimers
To the maximum extent permitted by law, the service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted operation, specific results, or that every error will be corrected.
11. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenues, goodwill, or data. Avendo's aggregate liability arising from the service will not exceed the fees paid or payable for the service during the 12 months preceding the event giving rise to liability. These limits do not apply where prohibited by law.
12. General
An order form or data processing agreement controls where it expressly conflicts with these Terms. You may not assign these Terms without our consent, except in connection with a merger or sale of substantially all assets. If a provision is unenforceable, the remaining provisions remain effective. Unless an order form states otherwise, these Terms are governed by Swedish law and disputes are subject to the courts of Gothenburg, Sweden, without limiting any mandatory rights that cannot lawfully be waived.
13. Contact and changes
We may update these Terms and will post the revised date. Material changes will receive additional notice when required. Questions may be sent to support@sansavision.com.